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100 Great Member Recruitment & Retention Ideas In A Day

The Big Bi-Annual Event!

 

Thursday 3rd June 2010 with Australian membership expert, Belinda Busoli

Thursday 30th September 2010 with US membership expert, Mark Levin

  • Top up your learning with the techniques being used by associations to meet the new realities, threats and opportunities presented by the economic recession

  • Discuss the new issues on membership agenda’s in times of uncertainty

  • Keep up-to-date with practical approaches to recruitment and retention from around the world

  • Share and exchange your ideas with others working in membership roles

  • A great day out for developing the membership team and membership plans!

  • Expect to meet over 60 membership professionals at this event

  • Great value - book 3 places, and pay for 2!

June Round Table Sessions

  • Recruitment using events

  • Recruitment on a shoestring - low cost ways to recruit new members

  • How to engage new members

  • Retention on a shoestring - low cost ways to make membership more memorable for members

September Round Table Sessions

  • Maximising your message - How to develop an effective benefit flyer  

  • Making the most of social media - Opening doors & attracting new members

  • Planning for higher renewal rates - what to include in your retention program

  • Adding value - How members can add extra value for other members

To Download Brochure

Price: £295+ VAT per delegate (£196.67 if 3 people attend because there is a 3 for 2 offer on, so book two places and a third colleague can attend or book on the other event free of charge!!)

Location: The Bloomsbury Hotel, Great Russell Street, London

Start time 9.30 with coffee served from 9.00am. Finish time 4.30pm

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This event is sponsored by Membership Plus

Membership organisations that have attended this event 

  • ACEVO

  • The Art Fund

  • Association for Child & Adolescent Mental Health

  • Association for Physical Education

  • Association for Project Management

  • Association of Accounting Technicians (AAT)

  • Association of British Insurers

  • Association of Christian Teachers

  • Association of Licensed Multiple Retailers

  • BASCA

  • Biochemical Society

  • Birmingham Chamber of Commerce

  • Booksellers Association

  • British & International Golf Greenkeepers Association (BIGGA)

  • British Hospitality Association

  • British Horse Society

  • British Institute of Innkeeping

  • British Parking Association

  • British Ports Association

  • British Private Equity & Venture Capital Association

  • British Society of Dowsers

  • The Caravan Club

  • Central Council of Physical Recreation (CCPR)

  • Chartered Institute of Housing

  • Chartered Institute of Personnel Development

  • Chartered Insurance Institute

  • Chartered Management Institute

  • Convenience Stores & Newsagents Association

  • Council for Administration

  • Coventry & Warwickshire Chamber of Commerce

  • Design & Technology Association

  • Design Business Association

  • Dublin Chamber of Commerce

  • EATI

  • Energy Institute

  • Engineers Ireland

  • FAST Corporate Services

  • Federation of Small Businesses

  • Flowers & Plants Association

  • Forensic Science Society

  • Freight Transport Association

  • Friends of the RA (Royal Academy of Arts)

  • Golf Club Managers' Association

  • Guild of Fine Food

  • IGD

  • Incorporated Society of British Advertisers

  • Incorporated Society of Musicians

  • Institute for Employment Studies

  • Institute for Learning

  • Institute of Advanced Motorists

  • Institute of Biology

  • Institute of Contemporary Arts

  • Institute of Credit Management

  • Institute of Customer Service

  • Institute of Payroll Professionals

  • Institute of Physics

  • Institute of Quarrying

  • Institute of Travel & Meetings

  • Institution of Chemical Engineers (I Chem E)

  • Institution of Engineering & Technology (IET)

  • Institution of Mechanical Engineers

  • International Classification Media Association

  • The Landscape Institute

  • Liberty

  • Lighting Association

  • The London Library

  • Long Term Conditions Alliance

  • Major Energy Users Council

  • Management Consultancies Association (MCA)

  • Marine & Sea Cadets Society

  • Marketing Manchester

  • Marketing Society

  • Milton Keynes and North Bucks Chamber of Commerce

  • NAHT

  • NASUWT

  • National Association of Pension Funds

  • National Association of Round Tables

  • National Autistic Society

  • National Council for Voluntary Organisations

  • Marketing Manchester

  • National Farmers Union

  • National Osteoporosis Society

  • NECC

  • NOF Energy

  • North West Aerospace Alliance

  • Northumberland Wildlife Trust

  • Radio Society of Great Britain

  • Parkinson's Disease Society

  • Physiological Society

  • Royal Institute of British Architects

  • Royal Microscopical Society

  • Royal National Institute of Blind People

  • Royal Society for Public Health

  • Royal Statistical Society

  • Salmon & Trout Association

  • Scientists for Global Responsibility

  • Security Institute

  • Skills Active Services

  • Society for Homeopaths

  • Society of Chemical Industry

  • Society of Local Authority Chief Executives & Senior Managers

  • Society of Orthopaedic Medicine

  • Society of Petroleum Engineers

  • Solihull Chamber of Commerce

  • Society of Operations Engineers

  • Society of Trust & Estate Practitioners

  • SPICE

  • Teaching Art I SAA

  • Transform Work UK

  • UFS Direct

  • UK Home Care Association

  • Vegetarian Society

  • Visit York

  • Youth Access

Comments from Delegates

  • "Excellent day - productive and useful - with some great ideas.", Peter Kirby, General Manager, Radio Society of Great Britain

  • "I have some really good ideas to take back to the office with me.", Elizabeth Willis, Membership, Chartered Institute of Personnel & Development

  • "Thanks Sue. Very informative with some very useful ideas.", Jac Harris, Membership Executive, The Landscape Institute

  • "Thoroughly enjoyed the day. It enabled me to think outside the box and sparked other ideas. Some very useful information and tips.", Linda Austin, Registration & CPD Manager, Society for Homeopaths

  • "So many good ideas! Great format and really informative, thought provoking & challenging.", Agnes Jumah, Head of Marketing, ACEVO

  • "A helpful day with plenty of ideas to take away.", Phillip Brooks, Board Member, Radio Society of Great Britain

  • "An enjoyable and well organized day.", Joe Bachour, Head of Member Services, ACEVO

  • "It was good to be at an educational day with others in the sector rather than private sector bodies.", Pamela Stevens, Marketing Manager, Society for Homeopaths

  • "Overall a great day with some practical ideas.", Lauren Clegg, Chartered Institute of Personnel & Development

  • "Overall a very informative day.", Jazzmin Farey, Member Services Administrator, ACEVO

  • "A great day - extremely useful and lots of food for thought. Good mix of presentations, round table sessions and networking.", Vicky Hunt, Membership Manager, BASCA

  • "A well balanced day, full of good ideas which left me with lots to think about.", Wendy Thompson, Head of Internal Projects, Institute of Payroll Professionals

  • "Brilliant events. Lots to take away and implement!", Vickie Moss, Head of Business Development, Institute of Payroll Professionals

  • "I have been to most of Sue's seminars, but I am still picking up new ideas and they always motivate and inspire me.", Anne Pollard, Marketing Manager, Membership Development, Chartered Management Institute

  • "Relevant and informative. I will be revisiting some of our processes and implementing new ideas from today.", Nicola Emmerson, Director, Membership Services, The Royal Statistical Society

  • "So many good ideas and excellent scope now to rethink how we do things.", Jill Allcoat, Membership Development Manager, Chartered Institute of Housing

  • "Such an informative day!", Andrew Walkey, National Council for Voluntary Organisations

  • "Thank you. I took away over a dozen ideas to explore, but the one that I think we need to explore most is offering members greater control over their contents. ", Alan Richardson, Membership Operations Manager, Freight Transport Association

  • "Thanks for a great day. Very beneficial. I will be able to use a number of these tips when I get back in the office tomorrow.", Paul Clements, Head of Membership, FAST Corporate Services

  • "The day exceeded my expectations. This was worth every penny!", Andrea Caldecourt, Chief Executive, Flowers & Plants Association

  • "The presentations and workshops were both great", Fay Jeffery, Marketing & Communications Assistant, Royal Society for Public Health

  • "I liked the idea of telling members what happened to their contribution." Andy O'Callaghan, Principle Officer (Recruitment), NASUWT

  • "Every time I attend one of Sue's seminars I realise how much more I need to change in my organisation & also realise how far I have come!" Anne Pollard, Marketing Manager, Membership Development, Chartered Management Institute

  • "I now have a better focus on retention & lapsed leaver strategies." Charlie Nettle, Head of Marketing, North East Chamber of Commerce (NECC)

  • "I will be looking at our web site and looking to possibly change the wording on member letters." Christine O'Dowell, Membership Officer, Northumberland Wildlife Trust

  • "I liked the idea of conversation starters and exit interviews." Dave Barker, National Vice-President, National Association of Round Tables

  • "The recruitment and retention sessions went too quickly!!" Elanor Young, Senior Membership Marketing Executive, Parkinson's Disease Society

  • "Very good day - really practical and useful." Fiona Anderson, Managing Director, Food and Drink Forum Limited

  • "I will now be building up more personalized contact for recruitment and retention." Frances Aubrey, Director, Association of Christian Teachers

  • "Excellent ideas on how to take current membership scheme forward Very informative." Janet Picton, Events Officer, Marine & Sea Cadets Society

  • "I gained many useful ideas." Justine de Taura, Membership Services Officer, British & International Golf Greenkeepers Association (BIGGA)

  • "I now intend to contact specific types of members. I liked the idea of writing to them mid-term." Kay Miller, Scientific Conference Coordinator, The Biochemical Society

  • "I will now be looking at our website and making the click-through process as easy as possible for members." Kishani Taylor, Friends Marketing Manager, Friends of the RA (Royal Academy of Arts)

  • "I really learned a lot during the day and came away with 9 key action points." Liz Francis, Federation of Small Businesses

  • "I am leaving felling very inspired and enthusiastic!" Lucy Haworth, Membership Manager, Royal Microscopical Society

  • "Thanks a lot. I have loads of actions!" Marianne Humble, Marketing & Communications Officer, Youth Access

  • "I will now be looking at creating the experience of lifelong membership." Paula Stanbridge, Membership & Exams Secretary, Security Institute

  • "I liked the social networking ideas." Phil Siddle, Principle Officer (Equality & Training), NASUWT

  • "Thank you for a great day! I am glad that I took time out to participate and look forward to implementing all the ideas from the day." Rachel Pickett, Membership Manager, IGD

  • "Really enjoyed the tips. " Richard Norman, Membership Development Officer, Central Council of Physical Recreation (CCPR)

  • "It was very good day in every way." Roberta Feely, Sector Support Manager, Engineers Ireland

  • "This has really opened my eye to the importance of membership. I can't wait to make the changes and see the difference it will make. I really liked the action page - very useful. The first morning session was brilliant too!!" Ros Turner, Groups Support Manager, Transform Work UK

  • "Thank you, I really enjoyed the day." Sarah King, Membership Development Officer, UK Home Care Association

  • "The web address on voicemail was a great idea." Shaun Maye, Training & Support Executive, Institution of Mechanical Engineers

  • "Too many tips, went too quickly." Shirleen Hamilton, Customer Services & Information Manager, Milton Keynes and North Bucks Chamber of Commerce

  • "There are lots of actions and nuggets that I will be putting into practice." Simon Leach, Communications Officer, Association for Physical Education

  • "I am currently working on a retention strategy and I now have some clearer ideas for this. A very useful day." Simon Price, Marketing Manager, Energy Institute

  • "I have lots of small ideas from the day that will add value to current practices." Tracy Allison, Membership Support Manager, Association of Accounting Technicians

  • "Approachable and knowledgeable tutors - thank you for providing so many practical ideas and tools." Trish de Souza, Corporate Events Manager, Chartered Institute of Personnel Development

  • "As always a great event and well worth the money and time. Needed more time to interrogate the presenters really and why not inventing a course for Director Generals and Chief Execs on understanding why membership needs to recruit and retain members!" James Jeynes, Head of Membership Services, Society of Local Authority Chief Executives & Senior Managers

  • "Belinda and Sue's presentations in the first part of the day were really valuable." Jeff Kranen, Membership Development Executive, The Marketing Society

  • "Better than past membership events where you hear great success stories which are not suitable to you. Really insightful and great opportunity to share best practice. Got lots of good ideas." Georgia Soley, Supporter Development Officer, Vegetarian Society

  • "Both Belinda and Sue presented in an interesting, friendly and engaging manner. A lot of useful information. Thank you." Lindsay Heath, Marketing Manager, Institute for Learning

  • "Excellent day - thank you." Sandra Pryor, Membership Manager, Institute of Credit Management

  • "Excellent day and ideas from specialist speakers - will probably come to another." Di Thomas, General Manager, Security Institute

  • "Fantastic day - very upbeat and buzzing. Very useful information delivered in a no-nonsense style - without the waffle! Great ideas and support information to help me with the current development of our membership. Belinda is a superb speaker. Round tables were very topical and it is useful to explore new developments in marketing tools." Ruth Peat, Senior Marketing Officer, Royal National Institute of Blind People

  • "General session with Belinda & Sue was very informational and I gained some excellent ideas to take back and implement. Overall very good information and helpful in finding my feet with membership." Shay Klomp Bueters, Events & Communications Manager, International Classification Media Association

  • "Great ideas sessions were very valuable. The stories and examples very interesting." Allison Riley, Technical Community Manager, Institute of Engineering & Technology

  • "I enjoyed the course. I thought the trainers to be clear and interacted very well. I would recommend the course." Shirleen Hamilton, Milton Keynes and North Bucks Chamber of Commerce

  • "I have now got a few good administrative tips such as cleansing data & using data effectively." Matt Logan, Membership Administrator, The Marketing Society

  • "Lots of good ideas and excellent communication before the event." Niki Graske, Association of Licensed Multiple Retailers

  • "Meeting people, gathering thoughts and 100 ideas were short, sweet & brilliant!" Mike Phillips, General Manager, Institute of Quarrying

  • "Sue & Belinda's sessions were really valuable." Abid Shah, Head of Membership, Society of Chemical Industry

  • "Sues training days always give you ideas to take back to the office and improve your service to members." Will Reeves, Membership Development Manager, Society of Operations Engineers

  • "The day was extremely useful and I leave with new ideas and motivation to improve our membership services." Giorgina Bainbridge, Membership Manager, Major Energy Users Council

  • "The day was valuable in getting hold of new thinking in the industry & meeting other associations." Meryl Halls, Head of Membership Services, Booksellers Association

  • "The instructor led sessions were excellent." Roberta Feely, Sector Support Manager, Engineers Ireland

  • "The recruitment session - very informative and useful specifically to the organisation I work for." David Cosway, Membership Executive, Society of Chemical Industry

  • "The round table discussions gave the opportunity to address specific issues relevant to my working practices. This was a good opportunity to discuss some of our membership issues." Karen Norris, Regional Organiser - Staffordshire & West Midlands, Federation of Small Businesses

  • "This was a splendid event. Would be interested in a customized version of this for my team." Rita Spada, Chief Executive, Milton Keynes and North Bucks Chamber of Commerce

  • "Excellent day - productive and useful - with some great ideas.", Peter Kirby, General Manager, Radio Society of Great Britain

  • "I have some really good ideas to take back to the office with me.", Elizabeth Willis, Membership, Chartered Institute of Personnel & Development

  • "Thanks Sue. Very informative with some very useful ideas.", Jac Harris, Membership Executive, The Landscape Institute

  • "Thoroughly enjoyed the day. It enabled me to think outside the box and sparked other ideas. Some very useful information and tips.", Linda Austin, Registration & CPD Manager, Society for Homeopaths

  • "So many good ideas! Great format and really informative, thought provoking & challenging.", Agnes Jumah, Head of Marketing, ACEVO

  • "A helpful day with plenty of ideas to take away.", Phillip Brooks, Board Member, Radio Society of Great Britain

  • "An enjoyable and well organized day.", Joe Bachour, Head of Member Services, ACEVO

  • "It was good to be at an educational day with others in the sector rather than private sector bodies.", Pamela Stevens, Marketing Manager, Society for Homeopaths

  • "Overall a great day with some practical ideas.", Lauren Clegg, Chartered Institute of Personnel & Development

  • "Overall a very informative day.", Jazzmin Farey, Member Services Administrator, ACEVO

  • "A great day - extremely useful and lots of food for thought. Good mix of presentations, round table sessions and networking.", Vicky Hunt, Membership Manager, BASCA

  • "A well balanced day, full of good ideas which left me with lots to think about.", Wendy Thompson, Head of Internal Projects, Institute of Payroll Professionals

  • "Brilliant events. Lots to take away and implement!", Vickie Moss, Head of Business Development, Institute of Payroll Professionals

  • "I have been to most of Sue's seminars, but I am still picking up new ideas and they always motivate and inspire me.", Anne Pollard, Marketing Manager, Membership Development, Chartered Management Institute

  • "Relevant and informative. I will be revisiting some of our processes and implementing new ideas from today.", Nicola Emmerson, Director, Membership Services, The Royal Statistical Society

  • "So many good ideas and excellent scope now to rethink how we do things.", Jill Allcoat, Membership Development Manager, Chartered Institute of Housing

  • "Such an informative day!", Andrew Walkey, National Council for Voluntary Organisations

  • "Thank you. I took away over a dozen ideas to explore, but the one that I think we need to explore most is offering members greater control over their contents. ", Alan Richardson, Membership Operations Manager, Freight Transport Association

  • "Thanks for a great day. Very beneficial. I will be able to use a number of these tips when I get back in the office tomorrow.", Paul Clements, Head of Membership, FAST Corporate Services

  • "The day exceeded my expectations. This was worth every penny!", Andrea Caldecourt, Chief Executive, Flowers & Plants Association

  • "The presentations and workshops were both great", Fay Jeffery, Marketing & Communications Assistant, Royal Society for Public Health

  • "I liked the idea of telling members what happened to their contribution." Andy O'Callaghan, Principle Officer (Recruitment), NASUWT

  • "Every time I attend one of Sue's seminars I realise how much more I need to change in my organisation & also realise how far I have come!" Anne Pollard, Marketing Manager, Membership Development, Chartered Management Institute

  • "I now have a better focus on retention & lapsed leaver strategies." Charlie Nettle, Head of Marketing, North East Chamber of Commerce (NECC)

  • "I will be looking at our web site and looking to possibly change the wording on member letters." Christine O'Dowell, Membership Officer, Northumberland Wildlife Trust

  • "I liked the idea of conversation starters and exit interviews." Dave Barker, National Vice-President, National Association of Round Tables

  • "The recruitment and retention sessions went too quickly!!" Elanor Young, Senior Membership Marketing Executive, Parkinson's Disease Society

  • "Very good day - really practical and useful." Fiona Anderson, Managing Director, Food and Drink Forum Limited

  • "I will now be building up more personalized contact for recruitment and retention." Frances Aubrey, Director, Association of Christian Teachers

  • "Excellent ideas on how to take current membership scheme forward Very informative." Janet Picton, Events Officer, Marine & Sea Cadets Society

  • "I gained many useful ideas." Justine de Taura, Membership Services Officer, British & International Golf Greenkeepers Association (BIGGA)

  • "I now intend to contact specific types of members. I liked the idea of writing to them mid-term." Kay Miller, Scientific Conference Coordinator, The Biochemical Society

  • "I will now be looking at our website and making the click-through process as easy as possible for members." Kishani Taylor, Friends Marketing Manager, Friends of the RA (Royal Academy of Arts)

  • "I really learned a lot during the day and came away with 9 key action points." Liz Francis, Federation of Small Businesses

  • "I am leaving felling very inspired and enthusiastic!" Lucy Haworth, Membership Manager, Royal Microscopical Society

  • "Thanks a lot. I have loads of actions!" Marianne Humble, Marketing & Communications Officer, Youth Access

  • "I will now be looking at creating the experience of lifelong membership." Paula Stanbridge, Membership & Exams Secretary, Security Institute

  • "I liked the social networking ideas." Phil Siddle, Principle Officer (Equality & Training), NASUWT

  • "Thank you for a great day! I am glad that I took time out to participate and look forward to implementing all the ideas from the day." Rachel Pickett, Membership Manager, IGD

  • "Really enjoyed the tips. " Richard Norman, Membership Development Officer, Central Council of Physical Recreation (CCPR)

  • "It was very good day in every way." Roberta Feely, Sector Support Manager, Engineers Ireland

  • "This has really opened my eye to the importance of membership. I can't wait to make the changes and see the difference it will make. I really liked the action page - very useful. The first morning session was brilliant too!!" Ros Turner, Groups Support Manager, Transform Work UK

  • "Thank you, I really enjoyed the day." Sarah King, Membership Development Officer, UK Home Care Association

  • "The web address on voicemail was a great idea." Shaun Maye, Training & Support Executive, Institution of Mechanical Engineers

  • "Too many tips, went too quickly." Shirleen Hamilton, Customer Services & Information Manager, Milton Keynes and North Bucks Chamber of Commerce

  • "There are lots of actions and nuggets that I will be putting into practice." Simon Leach, Communications Officer, Association for Physical Education

  • "I am currently working on a retention strategy and I now have some clearer ideas for this. A very useful day." Simon Price, Marketing Manager, Energy Institute

  • "I have lots of small ideas from the day that will add value to current practices." Tracy Allison, Membership Support Manager, Association of Accounting Technicians

  • "Approachable and knowledgeable tutors - thank you for providing so many practical ideas and tools." Trish de Souza, Corporate Events Manager, Chartered Institute of Personnel Development

  • "As always a great event and well worth the money and time. Needed more time to interrogate the presenters really and why not inventing a course for Director Generals and Chief Execs on understanding why membership needs to recruit and retain members!" James Jeynes, Head of Membership Services, Society of Local Authority Chief Executives & Senior Managers

  • "Belinda and Sue's presentations in the first part of the day were really valuable." Jeff Kranen, Membership Development Executive, The Marketing Society

  • "Better than past membership events where you hear great success stories which are not suitable to you. Really insightful and great opportunity to share best practice. Got lots of good ideas." Georgia Soley, Supporter Development Officer, Vegetarian Society

  • "Both Belinda and Sue presented in an interesting, friendly and engaging manner. A lot of useful information. Thank you." Lindsay Heath, Marketing Manager, Institute for Learning

  • "Excellent day - thank you." Sandra Pryor, Membership Manager, Institute of Credit Management

  • "Excellent day and ideas from specialist speakers - will probably come to another." Di Thomas, General Manager, Security Institute

  • "Fantastic day - very upbeat and buzzing. Very useful information delivered in a no-nonsense style - without the waffle! Great ideas and support information to help me with the current development of our membership. Belinda is a superb speaker. Round tables were very topical and it is useful to explore new developments in marketing tools." Ruth Peat, Senior Marketing Officer, Royal National Institute of Blind People

  • "General session with Belinda & Sue was very informational and I gained some excellent ideas to take back and implement. Overall very good information and helpful in finding my feet with membership." Shay Klomp Bueters, Events & Communications Manager, International Classification Media Association

  • "Great ideas sessions were very valuable. The stories and examples very interesting." Allison Riley, Technical Community Manager, Institute of Engineering & Technology

  • "I enjoyed the course. I thought the trainers to be clear and interacted very well. I would recommend the course." Shirleen Hamilton, Milton Keynes and North Bucks Chamber of Commerce

  • "I have now got a few good administrative tips such as cleansing data & using data effectively." Matt Logan, Membership Administrator, The Marketing Society

  • "Lots of good ideas and excellent communication before the event." Niki Graske, Association of Licensed Multiple Retailers

  • "Meeting people, gathering thoughts and 100 ideas were short, sweet & brilliant!" Mike Phillips, General Manager, Institute of Quarrying

  • "Sue & Belinda's sessions were really valuable." Abid Shah, Head of Membership, Society of Chemical Industry

  • "Sues training days always give you ideas to take back to the office and improve your service to members." Will Reeves, Membership Development Manager, Society of Operations Engineers

  • "The day was extremely useful and I leave with new ideas and motivation to improve our membership services." Giorgina Bainbridge, Membership Manager, Major Energy Users Council

  • "The day was valuable in getting hold of new thinking in the industry & meeting other associations." Meryl Halls, Head of Membership Services, Booksellers Association

  • "The instructor led sessions were excellent." Roberta Feely, Sector Support Manager, Engineers Ireland

  • "The recruitment session - very informative and useful specifically to the organisation I work for." David Cosway, Membership Executive, Society of Chemical Industry

  • "The round table discussions gave the opportunity to address specific issues relevant to my working practices. This was a good opportunity to discuss some of our membership issues." Karen Norris, Regional Organiser - Staffordshire & West Midlands, Federation of Small Businesses

  • "This was a splendid event. Would be interested in a customized version of this for my team." Rita Spada, Chief Executive, Milton Keynes and North Bucks Chamber of Commerce

  • "Very practical ideas and advice - excellent." Debbie Habershon, Membership Executive, Institute of Engineering & Technology

I  Seminars & Other Services  I  Delegate Comments  I  To Book  I  Hints & Tips  I  Venues  I  About Sue  I  Contact  I  Home  I 

 

 

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