Membership organisations that have attended this course

• ACEVO

• Bio Industry Association 

• Booksellers Association

• British Acupuncture Council

• British Equine Veterinary Association

• Business West

• Chartered Institute of Logistics & Transport

• Chartered Institute of Personnel Development

• Chartered Management Institute

• Chartered Society of Physiotherapy

• Convenience Stores & Newsagents Association

• Federation of Holistic Therapists

• Institute of Customer Service

• Institute of Engineering & Technology

• Institution of Civil Engineers

• IPAF

• Landscape Institute

• Major Projects Association

• Ramblers' Association

• Royal Institute of British Architects

• Royal Town Planning Institute

• Society Chemical Industry

• York Tourism Bureau

Comments from past delegates

• "I was impressed with the flexible nature of the day. Sue was able to adapt to individual specific needs.", Uzo Onuora, Customer Relationship Manager, Booksellers Association

• "I would be interested in running this seminar in-house.", Joe Holmes, National Membership & Development Officer, Convenience Stores & Newsagents Association (CSNA)

• "A very enjoyable and thought provoking seminar. All of this was really useful and I will be feeding back to one of our directors who is creating the future strategy.", Charlotte McNeil, Marketing Manager, The British Acupuncture Council

• "An excellent and thought provoking session. I would recommend anyone involved in membership associations to attend.", James Hale, Marketing & Communications Director, The Ramblers' Association 

• "This seminar has helped me make sure our plans are future proof. The exercises were really useful.", Abid Shah, Membership Business Manager, SCI

• "The idea of co-creation was really interesting of how member can create value for other members.", Allison Riley, Technical Community Manager, Institute of Engineering & Technology (IET)

• "The seminar has generated many ideas of what we can offer members.", Sally Davidson-Jones, Student Community Manager, Institute of Engineering & Technology (IET)

• "The social trends were interesting - particularly looking at the impact on the association of the UK's aging population.", Sharon Dyer, Admin Officer, Chartered Society of Physiotherapy

• "This has really help tie previous training courses together and will help me prepare our strategic plans.", Sumi Beken, Business Development Manager, Royal Town Planning Institute

• "An interesting and motivating day. This had made me think in the right way to engage with the rest of the community and helped me develop a forward strategy." Arabella Michell, Executive Secretary, British Equine Veterinary Association
• "This seminar has made me realize we have access to unique knowledge which is of great value. " Professor Josh Slater, BEVA President Elect, British Equine Veterinary Association

• "This has helped me think about how I engage my board to think about the future." Aisling Burnard , Chief Executive, Bio Industry Association

• "Very helpful and lots of food for thought." Manon Bradley, Administrator, Major Projects Association

Cost & Terms

• Cost: £349 plus VAT per delegate (Î510)
• On receipt of your booking an invoice with confirmation of your booking, course joining instructions and a map are sent to you by post
• All fees must be paid for in advance
• Credit cards are accepted over the telephone
• Cancellations must be received 30 days in advance of the seminar date. All fees forfeited thereafter, however substitutions can be made
• It is possible to change date or venue after you have booked, but there is £25 (Î40) administration fee if the change is made more than 2 weeks before the event and £70 (Î100) administration fee if made less than two weeks before the event.
• Each seminar is limited to 20 places to give delegates the opportunity to explore individual issues.
• Dress is smart casual.

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