I have developed a number of tried and tested highly specialised seminars for people working in membership associations or anyone involved in membership matters and leadership. They have been attended by over 4,850 delegates from  a variety of membership associations in ten different countries around the world.

All training sessions are for smaller groups to allow for more interaction and the content is regularly refreshed with the latest news of what’s working and great examples and case histories.

All one-day seminars take place online via Zoom.  

NEW: Writing member-centric communications

Getting members to pay attention to what you write can be challenging. This new 90-minute in-house on-line training course will help everyone in your association overcome this. It will highlight how to improve written communications using a variety of practical approaches. More information.

The Impact of COVID

Last year I recorded a webinar on how I believe the sector will change as a result of COVID.

Richard Gott, founder of Memberwise, and I discussed:

• How things have changed for the sector and members
• The big lesson we can learn from this situation
• The need to possibly revisit and revise value propositions
• The new and missing measures and metrics which will change the sectors understanding of value
• And tips on moving forward.

Click here to listen to and watch the recording.