Special Offer* Book 3 places, and the third place is FREE!
Please Note: Start time is 9.15am and the finish time is 4.15pm
Note: CPD equivalent is 5.5 hours for the seminar. Every member receives a resource pack which includes a list of questions you can ask to gather the information you need for a retention plan, a membership exit questionnaire you can use when members do not renew their membership and a list of useful industry references and resources.
A workbook with a template of how to structure a member retention plan and a template of a lapsed member questionnaire