Special Offer* Book 3 places, and the third place is FREE!
Venue: The Radisson Blu Edwardian Vanderbilt Hotel, 68-86 Cromwell Road, South Kensington London SW7 5BT
Please Note: Start time is 9.30am with tea and coffee served from 9.00am. Finish time 4.30pm
Note: CPD equivalent is 5.5 hours for the seminar. Every member receives a resource pack which includes a list of questions you can ask to gather the information you need for a retention plan, a membership exit questionnaire you can use when members do not renew their membership and a list of useful industry references and resources.