The course is a must for all associations who have membership development or customer service teams that would like to learn, refresh or improve their selling skills including
Seminar sponsored by smartimpact, providing and supporting CRM systems for membership organisations.
Carol had a successful career at executive and director level in the commercial business world and for the last ten years has also developed expertise in management consultancy. She has been involved in several projects to help organisations understand and develop their sales and marketing activity.
Carol has built up, trained and led highly successful sales teams and now, with her knowledge and experience of working with membership associations, is exceptionally well qualified to lead this course.